How to Document an Install So Warranty Claims Go Smoothly

Most claim delays come from missing information. A consistent install record fixes that.

Photograph the data plate and serial number of every piece of equipment, plus the finished pad. Record the install date, start-up pressure, and flow or amp readings, and note the water chemistry at hand-over. Register the equipment and give the customer a copy of the invoice and confirmation.

Keep everything in one customer file. When a claim comes up, you will have the serial number, install date, and proof of purchase ready, which is what manufacturers typically ask for first.